What is Field Company’s return policy?
We spent years developing a product that we are proud to stand behind. If you aren’t satisfied with your Field Skillet for any reason within 45 days of receiving it, you may return the item for a refund, less the cost of return shipping. Please email email@example.com to start your return request. Unfortunately, we are unable to accept returns on orders shipping internationally at this time.
Field Factory Seconds are final sale only. Field Accessories may be returned, unused and in new condition only, within 45 days of delivery.
Does Field Company have a warranty policy?
Our cast iron cookware is made to last for generations — and we’re here to help with any issues you encounter along the way. For the lifetime of your Field skillet, our team is available to provide guidance for everything from rust spots to “I forgot the roasting vegetables.” When trouble strikes, shoot us a note at firstname.lastname@example.org. In all but the rarest of cases, continuing to cook will be the cure.
Please note that we only replace pans and other products within 45 days of delivery.
Do you ship orders to the UK & EU? If so, how will orders be shipped?
Yes, we ship to the UK & EU. To get your order to you, we’ve partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.
Where can I find Field Skillets in stores?
Field Skillets are available from select retailers nationwide. Learn more about our stockists here.
Where are your skillets made?
All of our cast iron cookware is made in the USA. While our office headquarters are located in New York City, our production and fulfillment operations include facilities in Indiana, Illinois and Wisconsin.
How do I season my Field Skillet?
Field Skillets arrive with two coats of grapeseed oil pre-seasoning, so you can start using your pan right away. The best way to build up seasoning is just by cooking with your skillet; each time you use your pan, it will develop a little more seasoning on its surface. Dishes like cornbread, roasted vegetables or anything fried are particularly good at this.
All cast iron skillets take a little time to become truly non-stick, and every pan develops seasoning differently, depending on how often (and what) you cook. Whether it takes a few months, or more, time and use are always the key to getting that slick, even seasoning you’re looking for.
We recommend reading through this page for more information on how to break in your Field Skillet and begin the seasoning process. And if you’d like to go the extra mile and try your hand at oven seasoning, we recommend following our cast iron seasoning instructions.
I seasoned my skillet, and now it’s all sticky.
What should I do?
Using too much oil when you season your pan, or just cooking with a lot of oil, can sometimes leave a sticky residue or spider-web pattern on the surface of your skillet. This raised, sticky stuff is just baked-on oil residue, or oil that didn’t fully polymerize and bond with the pan. In most cases, continuing to cook will take care of this, as any oil residue becomes incorporated into new layers of seasoning.
Having trouble getting some oil residue to disappear? Send us an email at email@example.com
How should I clean my Field Skillet?
Let’s get this out of the way first: cast iron can rust. That means no soaking, no drip-drying, and never put it in the dishwasher.
We’ve put together a list of simple steps that will make cleaning your cast iron easy, and help you build up sturdy seasoning. You can find our step-by-step guide to cleaning your cast iron cookware here.
Can I use Field Skillets on my glass/induction stovetop?
Yes! Field Skillets perform well on a variety of stovetop burner types — including glass-top electric and induction burners.
Our heat ring is designed to make sure the Field Skillet remains balanced as it heats up on glass or ceramic flat cooktops. At just 0.04” of clearance, it won’t interfere with cooking performance or lose any power from electric or induction heat elements, particularly since induction is activated through magnetics and iron is a magnetic element.
For best results on any burner, we recommend pre-heating your skillet at low to medium heat for up to 5 minutes before use.
Can I use my Field Skillet on a grill? A campfire?
Absolutely — we’re huge fans of outdoor and live-fire cooking.